Refund And Return Policy
Refund and Return Policy for Retails Corner
At Retails Corner, customer satisfaction is important to us. This Refund and Return Policy explains the terms under which returns, refunds, and exchanges are accepted. By placing an order on our website, you agree to the conditions outlined below.
1. General Policy Overview
Retails Corner operates as a dropshipping business, meaning products are fulfilled and shipped directly from third-party suppliers. As a result, return eligibility, processing time, and refund availability may vary depending on the product and supplier.
All requests for returns or refunds must comply with this policy.
2. Eligibility for Returns
You may be eligible for a return if:
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The item arrived damaged, defective, or incorrect
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The item is unused, unworn, and in its original packaging
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The return request is submitted within 14 days of delivery
Certain items may be non-returnable, including but not limited to:
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Personal care or hygiene products
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Clearance or final sale items
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Customized or made-to-order products
Return eligibility is determined on a case-by-case basis in coordination with our suppliers.
3. Return Request Process
To initiate a return, please contact our support team with the following information:
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Order number
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Reason for return
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Clear photos or videos (if the item is damaged, defective, or incorrect)
Contact Details:
Email: Accounts@retailscorner.com
Phone: +1 (239) 326-8597
Return requests submitted without prior approval may not be accepted.
4. Return Shipping
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Customers are responsible for return shipping costs, unless the return is due to an error on our part (wrong item, defective, or damaged product).
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Return shipping addresses may vary depending on the supplier.
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We strongly recommend using a trackable shipping service, as Retails Corner is not responsible for lost or undelivered return shipments.
5. Refunds
Once the returned item is received and inspected by the supplier, we will notify you of the approval or rejection of your refund.
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Approved refunds will be processed to the original payment method
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Refund processing time may take 7–14 business days, depending on your bank or payment provider
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Original shipping fees are non-refundable, unless otherwise required by law
6. Late or Missing Refunds
If you have not received your refund after the stated processing time:
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Check your bank or credit card statement again
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Contact your payment provider
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Reach out to us at Accounts@retailscorner.com
We will assist in tracking the status of your refund.
7. Exchanges
Exchanges are subject to product availability and supplier approval. In most cases, we recommend returning the original item (if eligible) and placing a new order to ensure faster processing.
8. Order Cancellations
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Orders may be canceled within 12 hours of purchase, provided they have not yet been processed or shipped
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Once an order is shipped, it cannot be canceled and must follow the return process instead
9. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please notify us within 48 hours of delivery with photographic evidence. We will work with our suppliers to provide a replacement or refund where applicable.
10. Policy Updates
Retails Corner reserves the right to update or modify this Refund and Return Policy at any time without prior notice. Changes will take effect immediately upon being posted on the website.
11. Contact Information
For any questions regarding refunds or returns, please contact us:
Email: Accounts@retailscorner.com
Phone: +1 (239) 326-8597
Business Address:
7901 4th St N, Suite 20647
St. Petersburg, Florida 33702
United States